How we work

A practical route from AI idea to daily use.

Our AI implementation consulting follows four steps. Each one ends with a decision, so you only commit to the next stage when the evidence supports it.

01 / Discover

Choose the problem.

Map the workflow, measure the time it takes today, and agree the outcome worth improving.

02 / Prepare

Check the foundations.

Review sample data, system access, dependencies and who approves what.

03 / Validate

Test a focused pilot.

Build the smallest useful version and test it against agreed acceptance criteria.

04 / Deploy

Put it into daily use.

Integrate, document, train the team and agree the support needed afterward.

Before implementation

Agree the work
and how it is accepted.

Everything below is written down before development starts, so there are no surprises about scope, cost or what “done” means.

Outcome
The task, users and improvement you want to assess
Scope
Deliverables, dependencies and exclusions
Acceptance
Test cases, review criteria and approval owners
Delivery
Milestones, costs and the process for changes
Operations
Handover, support coverage and escalation paths

Match the team
to the work.

Explore

AI Opportunity Review

Rank opportunities, assess prerequisites, and scope the first pilot.

Deliver

Project or embedded team

Commission a scoped build, or add implementation capacity to your consultancy, agency or internal team.

Operate

Ongoing support

Agree the review, maintenance and exception-handling workload after deployment.

How we run
an engagement.

One named contact.

A single person owns the engagement and your communication with the team.

Regular check-ins.

Progress, open questions and decisions are reviewed with you on an agreed schedule.

Written decisions.

Scope changes, acceptance and go or stop decisions are recorded, not assumed.

Documented handover.

How the workflow runs, how to change it and who to call is written down before we step back.

Direct clients
and delivery partners.

Small and mid-sized businesses

Owners and operations leads at small and mid-sized US businesses with no in-house AI team.

Consultancies

Firms that advise on AI and need a team to implement and support what they recommend.

Automation agencies

Agencies that need extra capacity for AI workflows, integration or ongoing review.

Access agreed
before work starts.

The same rules apply to every engagement, direct or through a partner.

  • Confidentiality, permitted access and data handling are agreed in writing before any access is shared
  • Work starts on representative samples, not your full data
  • Access is limited to the systems the workflow needs, and is removed at handover unless support continues
  • Ownership of the workflows, prompts and code we build is agreed in writing before work starts
  • Specific compliance requirements, such as SOC 2 or HIPAA, are discussed before any access is shared

Before
we begin.

Do we need a defined project?

No. The AI Opportunity Review can help clarify the opportunity. If you already have a specification, we can begin with an implementation review.

How are cost and timing agreed?

They depend on scope, systems, dependencies and coverage. The delivery proposal sets out milestones and costs before work begins.

What happens if the pilot does not meet the criteria?

Review the results and agree whether to revise the approach, resolve prerequisites, or stop. Wider deployment follows an explicit acceptance decision.

How is access handled?

Confidentiality, permitted access, data handling and ownership are agreed before information or system access is shared.

Can you work with consultancies and agencies?

Yes. Formals can support a defined engagement or work within an existing delivery team.

Work with Formals

Let’s plan
the next step.

Discuss the opportunity, the delivery requirements, or support for an existing system.

Book an AI Opportunity Review
Talk to an AI expert

Let’s get your
business AI ready.

A short description is enough. Please leave out confidential information.